Imaging Supplies Co., Inc. takes great pride in the quality of our professional service organization. We utilize the OMD computerized dispatch tracking system. Our specialized software program shows customer service call locations indicating location of closest service technician. It also provides the technician with the customer's equipment history, as well as diagnosing call symptoms to insure that the closest technician is dispatched to your call. Highly technical products demand highly qualified technicians and service support. Our technicians have to meet tough criteria and go through intensive training to qualify for authorized service support. All of our technicians are factory trained and carry a complete stock of commonly used parts. If you would like a quote on servicing your copier, fax or printer please call us and ask for a service quote.
On-Site Equipment Maintenance Agreements:
Imaging Supplies Co., Inc. offers Maintenance Agreements on multiple lines of Copiers, Faxes, and Printers for a monthly or quarterly fee. This fee covers labor, parts and supplies. Please call us for a quote on maintenance agreements and supplies.
In Shop Service
Imaging Supplies Co., Inc. offers you the option of bringing your office equipment to our repair facility. This service may save you money vs an on-site service call. General turn around time is approximately 1 week. Please call ahead for this service. Have available the make and model of machine and description of the problem you are having as well as any error codes that may apply. A small diagnostic fee will be required before any repair takes place.
Networking and Connectivity
Imaging Supplies Co. Inc has on staff certified network engineers. We can maintain and service your existing system or install additional network drops and connect all new and existing equipment. Our IT Professionals can install or update your present software and optimize connected office machines to maintain maximum efficiency.
Call us today for your networking needs.
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